This Privacy Policy describes how EON LLC (the "Site," "EON," "we," "us," or "our") collects, uses, and discloses personal information when you visit eon-shop.com, use our services, make a purchase, or otherwise communicate with us.

By accessing the Services, you agree to the collection, use, and disclosure practices described in this policy. If you do not agree, please do not use the Services.

We may update this policy to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post revisions on the Site, update the last-updated date, and take any other steps required by law.

The personal information we collect depends on how you interact with us. We may use it to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect the Services and the rights of EON, our users, and others.

Information submitted directly through the Services may include contact details such as your name, address, phone number, and email address.

It may also include order and payment-confirmation information, billing and shipping addresses, account credentials and security questions, items viewed or placed in a cart or wishlist, and information included in customer-support communications.

You may choose not to provide certain information, but this may prevent you from accessing some Service features.

We automatically collect information about your interaction with the Services using cookies, pixels, and similar technologies. Usage Data may include device and browser information, network connection details, IP address, account access, and other Service interactions.

Cookies help operate and improve the Site, remember actions and preferences, run analytics, and understand Service usage. Browsers may allow you to remove or reject cookies, though doing so can limit features or cause parts of the Services to work incorrectly.

We may receive information from companies that support our Site and Services, including DreamHost, Block, and Easyship, as well as payment processors that collect payment and billing details to fulfill orders.

We and our partners may also collect information when you visit the Site, interact with advertisements, or open or click our emails using pixels, web beacons, software development kits, third-party libraries, and cookies.

Third-party information is handled under this policy, but we are not responsible for its accuracy or for a third party's policies and practices.

We use personal information to process payments and orders, manage accounts, arrange shipping, facilitate returns and exchanges, send transaction notifications, and enable reviews.

We may use it for marketing and promotional communications and to tailor Services and advertising. We also use it to detect and address fraudulent, illegal, or malicious activity, provide customer support, improve the Services, and maintain our business relationship with you.

We may disclose personal information to vendors that provide services such as IT management, payments, analytics, support, storage, fulfillment, and shipping; to business and marketing partners, including Google; and to affiliates within our corporate group.

We may also disclose information at your direction or with your consent, in connection with business transactions such as a merger or bankruptcy, to comply with legal obligations or government requests, to enforce our terms, or to protect the Services and relevant rights.

During the preceding 12 months, identifiers, commercial information, and Internet or network activity may have been disclosed to service providers, business and marketing partners, and affiliates. These categories may also have been sold or shared, as defined by applicable law, for advertising and marketing. We do not use sensitive personal information to infer characteristics about you.

Product reviews and other content submitted to public areas of the Services are publicly accessible. We cannot control who accesses that information or ensure that others will respect its privacy or security, and we are not responsible for information you make public or for its use or misuse by third parties.

The Site may link to third-party websites or platforms. Review their privacy, security, and other terms before providing information. We do not guarantee or accept responsibility for their privacy, security, accuracy, or reliability, and a link does not itself constitute an endorsement.

The Services are not intended for children, and we do not knowingly collect personal information from them. A parent or guardian may contact us to request deletion of a child's information.

As of the policy's effective date, we do not have actual knowledge that we sell or share, as those terms are defined by applicable law, personal information belonging to anyone under 16.

No security measure is perfect, and we cannot guarantee complete security. Information may also be insecure while in transit, so do not use unsecured channels to send sensitive or confidential information.

Retention periods depend on factors such as the need to maintain your account, provide Services, comply with legal obligations, resolve disputes, and enforce contracts and policies.

Depending on where you live, you may have rights to access or know about your personal information, request deletion or correction, receive or transfer a copy, and opt out of sale, sharing, or targeted advertising. These rights may be limited by applicable law.

Where applicable, a Global Privacy Control signal will be treated as an opt-out request for the device and browser used. You may exercise rights through the Site or by contacting us. We may need to verify your identity, and authorized agents must provide proof that they can act for you. We will not discriminate against you for exercising your rights.

To restrict use of personal information for Google's personalized advertising services, visit google.com/settings/ads/anonymous.

Contact us if you have a complaint about how we process personal information. Depending on where you live, you may be able to appeal our response or submit a complaint to your local data-protection authority.

We may transfer, store, and process personal information outside your country, including in the United States. Our staff, service providers, and partners may process it in those locations.

For transfers out of Europe, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses, applicable UK equivalents, or an adequacy decision where appropriate.

For questions about our privacy practices or this policy, or to exercise an available right, email support@eon-shop.com.